I decided to slice and dice a little bit, if I wasn’t really thinking about the answer to this question, I wouldn’t think there was a difference. But there most definitely is. And how a business does their marketing, to go along with the product or services they offer, definitely sets the stage for the clientele they attract. Most of us don’t want to overpay for a product, good, or service, but do want something good for our hard earned money. A bargain shopper does what it takes to find the best deal, price wise. And will drive across town to save a few bucks, lol. I don’t hold anything against anyone for having different consumer habits, we’re all different. It’s my job as a business owner and service provider to learn from every potential client, and existing client. Let me break down how I identify a bargain shopper when I get inquiries about photography. When the first question is what’s the cheapest headshot I offer, or if I am asked about wedding photography and they are gathering prices to get the best one. Sure, price should be a concern, but not the only concern. I would consider someone a bargain shopper when they have blinders on, and their focus is price only. That may not be true of all of them, but strategically, I have seen people who fit that description make more mistakes, when making purchases…or have to make another purchase to un do that mistake….all because they didn’t look at the value of the product, good, or service they would receive. After a little more research, a true bargain shopper will hold a retailer’s feet to the fire if they purchased an item last week or month, that just went on sale. I don’t have money to burn, but seriously, I have better things to do with my time, LOL.
The bargain shoppers are usually looking for a photographer who will do their headshots for 50 dollars or so, and photograph their wedding with 200 guests for 500 dollars. Mathematically, that doesn’t pan out. I know you have to work with what you have, but often these types of inquiries don’t know they have unrealistic expectations. I have a friend in another country who got married and she hired the cheaper photographer of the bunch because she was looking for a bargain. Then she proceeded to tell me how most of the photos were awful, and blurry, underexposed, etc. I told her, well I am sorry that happened, but let’s take a look at what happened. You hired someone whose credentials you didn’t really verify, and you were sold on his price more so than his work, and overall history. How could you expect different? It’s time to swallow the pill and hold yourself responsible, and be glad he at least showed up, lol. Unfortunately she had to learn value the hard way. It’s ironic how those who vehemently seek a bargain will be the most demanding and difficult clients to please.
In my case, with my business, my prices are more than reasonable, but are far outside the bargain range. Because I know the product and service I offer my clients are worth every penny, and more of what I charge. As a business, that is something you have to solidly believe, or no one will buy. So, if someone is only looking for the cheapest price, I will lose that bidding war every time. Which is fine, because I’m out to provide a service of value, not cheap stuff. Almost all of my customers are value driven, which is perfect for me, that’s how I am too. This means that they don’t have money to burn and can’t overpay, but they are smart, educated shoppers. Value shopping means looking at the overall quality of the product or service, the integrity of the provider or retailer, and the cost of it….that way they can decide if they see the value in paying the price. Then they make their decision. I have had a great experience and formed great relationships with value minded customers. And they have all been happy with what I provided. But not one of them would tolerate being taken advantage of, or receiving a product sub par to their expectations. Here is a good link I found that was helpful to this discussion. http://ecopreneurist.com/2009/01/14/value-shopping-doesnt-mean-buying-cheap-a-cultural-shift-to-quality/
