It’s not uncommon to deliver high resolution files to a commercial client, sometimes retouched, sometimes not. Art directors and publishers handle the technical aspects as trained professionals. And these days, many actors and models need high resolution digital files for headshots if they are with agencies, as they need to make copies in bulk for themselves and the agency to pass along to casting directors for a project. They’d go broke if they had to buy 50 prints at a time from me, so I size it for their portfolio and charge them for the session see as well as file preparation and retouching, archiving and delivery, and they have what they need turn key. Note I did not say shoot and burn to disc. Also many wedding clients like having digital files so they can make their own albums and prints as needed…..which is fine, I often do that, with the proper steps being taken. It makes sense if they cannot afford a photographer album and to be honest, most of us cannot, that’s understandable! Plus there are online mediums of sharing which we did not have in the film days. Plus most I have talked to that have been my clients do not want to have to look through a tiny proof gallery, and I can’t blame them there either. BUT placing digital files in the hands of an untrained person is not responsible business. I will explain why. Education and training is needed so the client can make use of them.
By default most modern digital cameras have a 2/3 frame ratio. Like 8×12, follow me? Hence the rectangular shape of the photos. When I shoot weddings, I try whenever possible to allow enough negative space for cropping / printing. Sometimes also cropping can help make an image compositionally strong. So with that being said, 4×6 print fits the 2/3 ratio, so no cropping is needed to print a 4×6. A 5×7 minor cropping is needed. An 8×10, 2 inches will need to be cropped off the long side which is substantial. You get the idea, sizes get larger from there but do the math with the frame ratio and that will tell you how much needs to be cropped off. That is done in Photoshop or other photo editing program. Not everyone is equipped to do that, so this is part of the problems people face by asking for a medium they don’t know how to work with. Say a customer goes to print a file in 8×10. By default, if not manually cropped to print that size, an inch will be cropped off the top AND bottom, as opposed to manually selecting crop point locations…..sometimes that works with negative space provided in the photo, other times you’ll have a pissed off customer because peoples’ heads are lopped off, etc. That’s why educating the customer is important so they know what they’re up against and don’t waste their time and money. I will use 8×10 as an example picture below….. This puts a different spin on how wonderful and convenient digital files are eh? lol. They are with proper handling.
.


The one on the bottom is if the customer went to have the image printed in 8×10 size without being cropped…….could be worse but the photo seems off balance that way, and the top of her head is cropped off in an accidental manner. The middle is being manually cropped to fit that size…..and the top one is uncropped. I am fine with providing digital files to wedding clients but I make sure they understand this, and often later they have me do their prints, and they don’t get mad at me when printing doesn’t work out for them because I didn’t teach them this. Win win